This is one research brief in a series of five completed through the Employee Financial Wellness Programs Project. In this study, we analyze administrative data and interviews regarding Trusted Advisor, a workplace financial wellness benefit offering one-on-one counseling linked to vetted financial tools.
The purpose of this study was to examine take-up, engagement, and financial outcomes associated with Neighborhood Trust Financial Partners’ Trusted Advisor Financial Snapshot program that was offered to employees of a home health care agency between March 2018 and April 2019. The Trusted Advisor Financial Snapshot program targets employees who need assistance improving their financial health. We find evidence that the program reaches its intended audience, helped some employees improve credit outcomes, and was appreciated by those who used it.
Frank-Miller, E., Fox-Dichter, S., Wolter, S., & Hampton, J. (2019). Financial counseling for low- and moderate-income home health care employees: An assessment of take-up, engagement, and outcomes. (SPI Research Brief No. 19-05). St. Louis, MO: Washington University, Social Policy Institute.